Associate, Policy Processing - Revival Associate, Policy Processing - Revival …

Great Eastern Life Assurance (Malaysia) Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Great Eastern Life Assurance (Malaysia) Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Associate, Policy Processing - Revival
Job Description
Job ID: 001891

The Role:
  • To ensure consistency in service delivery and transactions are completed in clear and accurate manner within the benchmarks set.
  • To reply to letters within expected time response.
  • To perform checking and signing of letters, memos, etc.
  • To perform vetting and distribution of Daily Mails for the section.
  • To attend to counter & telephone enquiries from policyholders, branches & agents relating to policy matters in a clear, accurate & timely manner.
  • To perform data entry.
  • To assist in providing feedback and reviewing of processes
  • To assist in updating and maintenance of ISO documentation arising from work process or other changes to ensure continued certification of ISO of CSD.
  • To conserve policies through client retention efforts.
  • Any ad-hoc duties as and when given by management


Job Requirements
The Person:
  • Minimum 1-2 years working experience in Life company
  • Preferably with Customer Service or Actuarial Experience
  • Product Knowledge
  • Policy servicing guidelines and procedures
  • Insurance guidelines & regulations
  • Life Underwriting knowledge and Insurance Act knowledge
  • Basic computer skills
  • Ability to work under pressure
  • Possess initiative, good interpersonal and communication skills
Close
Loading...