Assistant Manager, Terminal and Vendor Management Assistant Manager, Terminal and Vendor Management …

Hong Leong Bank Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 17 Jun 19
Competitive
Hong Leong Bank Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 17 Jun 19
Competitive
Assistant Manager, Terminal and Vendor Management
Job Summary:

  • Monitoring On Terminal Deployment Request To Vendor
  • Monitoring On Terminal Retrieval Request To Vendor and follow up action
  • Monitoring On Fault Call cases
  • Monitoring On Those Tag On / Reprogramming Request
  • Attending to all emails from vendor / contact centre
  • Assisting on Terminal Stock Check / Terminal Disposal
  • Assisting on the Invoices relating to vendor
  • Other Adhoc task
Functional (job responsibilities)

· To ensure vendor reverts deployment status on daily basis. To follow up on those unsuccessful deployment.

· To ensure vendor take action on terminal retrieval. To follow up on those unsuccessful retrieval.

· To ensure vendor reverts on those tag on and reprogramming request.

· Attending to email receive from vendor / contact centre

· To assist on the terminal stock check at vendor's place annually.

· To ensure all monthly closing report being submitted on time.

· To ensure and prepare the report on SLA met for terminal deployment and terminal fault call

· To monitor on wrong deployment and penalty to vendor
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