Relationship Manager, Business Banking Relationship Manager, Business Banking …

Standard Chartered Bank Malaysia Berhad
in Johor Bahru, Johor, Malaysia
Permanent, Full time
Be the first to apply
Standard Chartered Bank Malaysia Berhad
in Johor Bahru, Johor, Malaysia
Permanent, Full time
Be the first to apply
Relationship Manager, Business Banking
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Relationship Management

  • Deepening existing customer relationship.
  • Provide advice on potential financial solution based on identified needs.
  • Resolve client queries without further escalation.
  • Timely conduct of annual reviews.
  • Analyze financial requirements of customer and match with the bank's product offerings.
  • Work effectively across geographic borders.
  • Work closely with other segment such as Priority or Private Banking to maximize the opportunity.
  • Offer holistic advisory and consultancy services to key clients in portfolio.
  • Manage customer attrition tightly.
Client / Business Acquisition
  • Sell multiple product to customers via needs base.
  • Sell multiple product to customers via needs base particularly on CASA, FX, Wealth etc
  • Meet Conventional and Saddiq budget
  • Turn service recovery into sales opportunity
  • Contribute to sales generation activities.
  • Analyze and review potential business to ensure maximum profitability.
Risk Mitigation

  • Operate within Risk and Compliance requirements / framework.
  • Collaborate with product, credit and functional specialists to deliver timely and effective clients solution.
Our Ideal Candidate
  • Knowledge of Bank's credit & risk policy, guidelines, practices, systems, product range and programs.
  • Good knowledge of Bank's products and services; proficient knowledge of trade products and risks thereon.
  • Good communication and interpersonal skills.
  • Strong team player.
  • Good working knowledge of the Companies Act and legal requirements for perfection of security documentation; UCP and international trade practices.2
  • Relevant experience in SME lending and portfolio management .

Apply now to join the Bank for those with big career ambitions.