Relationship Manager, Business Banking Relationship Manager, Business Banking …

Standard Chartered Bank Malaysia Berhad
in George Town, Pulau Pinang, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank Malaysia Berhad
in George Town, Pulau Pinang, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Relationship Manager, Business Banking
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities
· T o identify and execute cross sell opportunities from existing and new to bank clients for all Business Banking product
· Relationship Managers to achieve and exceed the assigned revenue, contribution and footings targets, for the BB segment Identify and execute cross sell opportunities from existing Business Banking.
· Grow client portfolio size by deepening existing client relationships.
· Provide advice on potential financial solutions based on identified needs.
· Analyze financial requirements of clients and match with bank's product offerings.
· Identify and prioritise activities to maximize revenue contribution from allocated client portfolio.
· Maintain close working relationship with staff and management to assist in resolving Business Banking's problems and service requests.
· Analyze and review potential business to ensure maximum profitability.
· Ensure disciplined adherence to set sales and relationship management processes and standards.



Our Ideal Candidate
  • Collaborate with product, credit and functional specialists to deliver timely and effective customer solutions.
  • Operate within Risk & Compliance requirements/ framework.
  • Risk monitoring and ensure loan impairment below competitor's loss rate.
  • Able to convert service recovery issue into customer loyalty opportunity.
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