Associate - HK Life Claims Associate - HK Life Claims …

AIA Bhd
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
AIA Bhd
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Associate - HK Life Claims
Job Summary
  • Provides high-quality claims services in authorized claims transactions for Major Claims (Death, Critical Illness, TPD and Payor Benefit) within the required benchmarks and in line with the Company and department goals.
  • Register, reserve, assess, review, investigate, approve and process payment for Major claims within own Claims Approval Authority and recommend to higher level for claims above authority.
  • Register, reserve, assess, review, investigate, approve and process payment Minor Claims (AI and HS) that come together with the Major Claims during claims submission.
  • Demonstrate excellent customer service through highly engaged culture


Key Responsibilities
  • Register, reserve, assess, review, investigate, approve and process payment for Major claims within own Claims Approval Authority and recommend to higher level for claims above authority.
  • Register, reserve, assess, review, investigate, approve and process payment Minor Claims (AI and HS) that come together with the Major Claims during claims submission.
  • Ensure meeting personal quality, turnaround time and productivity benchmark
  • Involve in team engagement activities to foster closer team spirit and create work life balance environment.
  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements


Job Requirements

Education:
  • University or college graduate holding appropriate professional qualification (preferably Degree in Bio Medical Science/ Bio-science/ Biology and equivalent)


Experience:
  • Good communications and presentation skills
  • Self-motivated and customer oriented
  • Sound problem solving
  • Good time management skills
  • Proficient in Microsoft Office


Specific Business Knowledge :
  • Proficient in both spoken and written of English and Chinese


Job Segment: Scientific, Engineering
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