On-web system and IT Support Officer (M/F)

  • Competitive
  • Luxembourg Luxembourg Luxembourg LU
  • Permanent, Full time
  • KBL
  • 24 Sep 18 2018-09-24

On-web system and IT Support Officer (M/F)

KBL European Private Bankers, Luxembourg
 Context :
KBL Luxembourg recruit ,for a permanent job, a person with an IT orientation for supporting the Institutional clients in the use of the On-line communication system and for being the IT reference support for the whole entity Institutional Clients.

Job Responsibilities :
1.Assure a daily assistance to Institutional Clients' users on the On-line System for consultation, transactional and communication (reporting) uses;

2.Assure the coordination with internal users and outside providers for technical questions/issues;

3. Take care of the configuration of users;

4. Monitor the quality of services;

5. Execution and follow up of tests for developments/releases.

6. Assist the Institutional Clients' entity of the bank in relation with IT issues, needs, developments.

Qualifications :
- IT/Finance/Economy

- Bac + 2 / Graduate

- Minimum 5 years of experience in banking/ IT activities

Skills :
- Excellent skills regarding banking services and IT tools , communication tools, external information system, workflow tools, SWIFT,... etc) ;

- Good knowledge of financial products, financial markets and their organization ;

- Knowledge of the methodology used in Project management would be an advantage;

- Excellent communication skills, oral and written, capacity to teach people;

- Interest to learn new things on a daily basis;

- Flexibility and diplomacy would be appreciated;

Languages :
- French and English are absolutely required, any other language would be an advantage.


To apply for this position, please send your CV and cover letter, in French, to: recrutement@kbl-bank.com