Head Wealth Management Operations UBS Europe SE, Luxembourg Branch

  • Competitive
  • Luxembourg
  • Permanent, Full time
  • UBS
  • 03 Aug 18

Head Wealth Management Operations UBS Europe SE, Luxembourg Branch

Your role
Are you an inspirational leader with extensive knowledge in wealth management and depositary bank operations? Do you know how to manage large multi-functional teams across different sites? Are you adept at facing off to multiple stakeholders? Do you enjoy developing talent and coaching them to provide outstanding services?

We are looking for a senior individual like that whose duties will include:
- define, agree, implement and execute a strategy for
Operations in Luxembourg in close collaboration with the
Asset Servicing and Wealth Management business
- managing a complex, medium large and mission-critical
team of individuals (ca. 120) across two locations
(Luxembourg and Poland)
- accountable for team and functional performance
targets, operational level agreements and service levels
- financial responsibility for Total Direct Costs budget as
well as all allocated costs to Asset Servicing and Wealth
- building sustainable relationships with the local
Operating Head in Luxembourg and the functional Head
Wealth Management Operations Europe Domestic as
well as with multiple departments at UBS ESE
Luxembourg branch
- responsible for daily risk management adherence to
Group Operations Risk Framework
- acting as an escalation point of contact for business
stakeholders and prioritizing resolution appropriately
- leading and / or attending Steering Committees for a
diverse portfolio of local and regulatory change initiatives
including Asset Management related fund administration
- driving process improvements and ensuring a stable
production environment as well as operating
- ensuring effective career development and
attraction/retention of talent.

Your team
You will be reporting functionally to the Head Wealth Management Operations Europe Domestic and locally to the Operating Head UBS ESE Lux and leading our business-aligned Wealth Management and Asset Servicing Operations teams across two locations. The team is responsible for management and supervision of all Wealth Management and Asset Servicing Operations activity ensuring robust service delivery. In this function you have intense interactions with stakeholders across Wealth Management and Asset Servicing, across Wealth Management Operations as well as additional areas within UBS Group. This is a key strategic role that will work closely with local and functional senior management to ensure a successful performance of the teams. You will be a member of the EMEA Wealth Management.

Your experience and skills
You have:
- strong experience of medium scale team management
ideally, across multiple sites
- extensive previous experience in managing Operations
within a Wealth Management and Asset Servicing
environment including strong regulatory background on
Luxembourg based Fund Management business incl.
Fund Administration
- an excellent understanding of operational processes of a
large scale international wealth manager and a flair for
service excellence as well as dedication on cost- and
- strong risk-awareness mentality and knowledge of
global regulations impacting Wealth and Asset Managers
- good written and verbal communication skills
- ability to face-off to key business stakeholders at all
levels of seniority
- excellent people management, motivation and
development skills
- ability to multi-task and solve problems applying sound
judgment in a fast-paced team environment.

What we offer
Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?