Client Operations Specialist Client Operations Specialist …

Skillfinder International
in Luxembourg
Contract, Full time
Last application, 25 Feb 21
Up to 80k
Skillfinder International
in Luxembourg
Contract, Full time
Last application, 25 Feb 21
Up to 80k
This international Banking Group is currently looking for a Client Operations Specialist with strong relationship with clients across operational areas.

Client Operations Specialist / Location: Luxembourg / Up to 80 000 

You will provide client support for any Custody related daily activities and act as an intermediary between fund Managers and Operational Teams.

This is a unique opportunity for you to enhance your skills, grow your network and evolve in an international work environment!

 

Client Operations Specialist – Main Tasks: 

  • Provide a high level of service by answering to daily client’s queries and issues related to the administration of their accounts
  • Anticipate issues, advise line managers of all significant issues, suggest resolution where possible, address concerns and escalate as appropriate.  
  • Follow and apply Client Representative Standard  by treating clients request during the day
  • Understand and apply risk control framework and apply daily controls over cash and securities reconciliation  
  • Create, update and review client documentations (Procedures, SLA, Operating Memorandum)  
  • Maintain a trustful relationship with all business partners, participate to Client meetings and share client specifics with peers to ensure continuous level of service


 

Client Operations Specialist - Profile: 

  • You have at least a bachelor’s degree in a related field
  • You have a client facing Experience of at least 3 years in Luxembourg
  • You have good knowledge of Custody processes, securities industry, markets, instruments, Fund servicing and regulatory aspects
  • You have a solid understanding of Risk Management and Compliance requirements relating to AML KYC
  • You are a good team player with a positive & dynamic mindset and networking abilities

 

Client Operations Specialist - Offer: 

  • An attractive salary according to your skills and your experience
  • Flexible working hours
  • International and stable environment
  • Career opportunities

 

Interested? 

 

If you are interested in this job opportunity, do not hesitate to send us your CV. This position is handled by Alessia Cavallo.

 

- CONFIDENTIALITY ASSURED - 

If this opportunity does not correspond to your expectations, do not hesitate to share it with people in your network who could be interested!

 

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