Documentations Specialist (Technical Publication) Operations – Vilnius, Lithuania
Documentations Specialist (Technical Publication) Operations - Vilnius, Lithuania
Are you looking to build a career in the financial services sector? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Join Western Union as a Technical Documentation Supervisor (Operations). Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process discipline and simplification
We'll be looking to you to continuously assess documentation needs, and manage a team that will develop, edit, present documents for approval, and manage the approval process. Primary focus will be to set the strategy (with assistance from Operations) for documentation structure and execution for Operations. Help manage document repository sites. These documents can include, but are not limited to, articles, procedures, desk references, and job aids. As part of the writing and approval process, the Technical Documentation Supervisor directs the planning, execution, and control stages of the process to ensure effectiveness of the documentation program, including reporting the document status to Managers, Directors and other key stakeholders. The Technical Documentation Supervisor partners with Operations management in determining additional documentation needs. This position proactively looks to update and ensure appropriate documentation for all areas of responsibility. Work under limited supervision with upper management groups.
You will have at least 3 years of experience in Operations field and documentation creation, - Consultation skills experience working with director level and above and have Strong communication - both written and verbal with an emphasis on writing. We will be looking to you for your ability to meet, present, and collaborate with senior management supported with strong regulatory knowledge and knowledge management/CMS experience. Join us, and let's move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
Annual base salary gross: 24,095 - 47,007 EUR
The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of Western Union's total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!