Sales Support Intern / Trainee

  • Competitive
  • Tokyo, Tokyo-to, Japan
  • Internships & Graduate Trainee, Full time
  • Societe Generale
  • 22 Sep 17

Sales Support Intern / Trainee


SG CIB is the Corporate and Investment Banking arm of the Société Générale Group. Present in over 50 countries across Europe, the Americas and Asia.SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions.

Present in Japan since 1973, Societe Generale provides Japanese customers with financial services built on its cutting-edge technologies as a leading French financial institution.

Our office is located in Tokyo's core business district Marunouchi, housing Societe Generale's three entities in Japan: Societe Generale Tokyo Branch, Societe Generale Securities Services and Lyxor Asset Management.


Primary Objectives:

Trader Support's mission is to ensure all trades and events on the Front office position are correctly reflected in the relevant IT system/ database in order mainly:

  • For the Operations chain to be able to ensure a smooth settlement/confirmation for all operations,
  • For Front Office to have a clear and honest vision of their position and risk,
  • For Finance to be able to compute/produce economic and accounting PNL in due time.
As 1st link in the Operations chain, TSU is also the 1st level of control of the business
  • Support, monitor and control the sales and trading activity of FICC, Equity and Primary broker Service Execution Services team.
  • Service the client base and ensure all operational requirements are completed to a high standard.
  • Take a lead in designated tasks, developing workflow and procedural solutions.
  • Provide support to team management
  • Post-trade transaction support - monitor and control bookings / positions / trade enrichment; ensure all trade confirmations are processed; follow up on any events related to the lifecycle of the trade.
  • Reporting - regular reporting to line management (KPI / KRI); reporting to FO in order they can monitor their activity.
  • Project work - analyze all new FO business proposals; establish workflows and procedures; carry out any local requirements for global projects.
  • Client liaison - follow up on all client queries; manage and build relationships, ensure all client needs are delivered. Raise any new clients needs to manager and dedicated committees. Proactively troubleshoot and follow-up on remediation plan until roll-out
  • Static data maintenance - perform all Asia-specific requirements, ensuring a full segregation of duties


Key Skill Areas & Knowledge Required:

  • Strong and sharp analytical skills;
  • Accuracy, swiftness, ability to work under pressure in trading environment;
  • Client-oriented;
  • Positive mindset, challenge and change oriented.
  • Excellent communication skills, required to interface with various internal partners (Traders, Sales, other Middle Offices, Product Control teams, Back Offices, IT) and in different countries (Asia, Europe, America).
  • Native level of Japanese language and fluent English
  • Good command of Excel