Aladdin Business, Client Engagement Manager, Associate Aladdin Business, Client Engagement Manager,  …

BlackRock
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Not Specified
BlackRock
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Not Specified
About BlackRock BlackRock helps investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of March 31, 2019, the firm

About BlackRock

BlackRock helps investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of March 31, 2019, the firm managed approximately $6.52 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.

Job Description:

About BlackRock

BlackRock helps investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of March 31, 2019, the firm managed approximately $6.52 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.

PURPOSE AND SCOPE

The successful candidate will join BlackRock Solutions (BRS) as an Associate (depending on his/her experience and skillsets) member of the Aladdin Client Engagement team supporting BlackRock Solutions' clients mainly in Japan. The Associate will work with members of the team to engage client leadership, to provide remote and on-site client service and to manage day-to-day client needs.

RESPONSIBILITIES

Key responsibilities of the role include:

  • Engage the client's key stakeholders and provide strong leadership for the Aladdin relationship and broader firm-wide relationship as appropriate
  • Ensure clients are taking full advantage of Aladdin’s capabilities through the deployment of new capabilities and analyzing client usage metrics
  • Actively manage client communications in regards to Aladdin product changes and improvements, including release notes, deliverables, and announcements
  • Work closely with the client and Aladdin Product Managers to support client development needs
  • Aid in developing client servicing processes to make the Aladdin Relationship Management business more efficient
  • Develop strong relationships within BlackRock Solutions and BlackRock to ensure the best client experience

QUALIFICATIONS

  • 2-6 years of relevant experience in the financial industry for Associate, preferably with combination of financial services technology/consulting experience and investment management /investment operations experience
  • Outstanding academic achievement
  • Excellent interpersonal skills with the ability to develop lasting partnerships with client’ senior management
  • Working understanding of financial risk management, fixed-income, equity and derivative markets
  • Strong problem solving/analytical thinking
  • Well organized with the ability to manage multiple priorities with a hands on approach
  • Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a team with minimal supervision
  • Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
  • Programming background or experience with query languages desired (e.g. SQL) and spreadsheets
  • Native level business Japanese language skills as well as business level English language skill.

BlackRock is proud to be an Equal Opportunity/Affirmative Action Employer—M/F/D/V.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.



Close