• Wicklow
• Contract
• Industry
• Reference: 24386YRy

Our client a public service body based in Wicklow are looking to recruit an experienced Senior Administrator to join their team on a contract basis.

As part of a team and reporting to a General Manager role will involve:

• Ensure the efficient management and administration of area of responsibility.
• Ensure deadlines are met and that service levels are maintained.
• Ensure records are accurate, maintained confidentially and readily available to the appropriate authority.
• Ensure line management is kept informed of issues arising.
• Ensure that stakeholders are kept informed and that their views are communicated to management.
• Provide administrative support for meetings and attend as required.
• Manage calls & Complaints and passing onto relevant departments
• Maximise the use technology in ensuring that work is completed to a high standard.

Customer Service

• Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect.
• Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. coordinating and responding all briefings / PQ / Reps that are received into office

Standards, Policies, Procedures & Legislation

• Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility.
• Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team.

This is an excellent role where you will gain varied experience with a wonderful organisation, if you are interested in the above please contact Yvonne Rafter e-mail: contracts@accountancysolutions.ie