L2 Network Engineer

  • Competitive
  • Dublin, Leinster, Ireland
  • Permanent, Full time
  • Headstrong Worldwide
  • 18 Feb 19

The L2 network engineer will support the network infrastructure of a Tech giant. This will include projects, day to day operation and issue resolutions

Minimum qualifications

  • Bachelor degree
  • Strong communicator – English in spoken and written form

Preferred qualifications

  • Certifications in networking
  • Min. 3-5 years of work experience in a network support role

 

Minimum skills:

  • Strong communication
  • Customer management
  • Highly proactive in approach
  • Ability to manage & prioritize deliverables
  • 3-5 years of hand-on experience on routing, switching and WLAN


 

 

Day to day responsibilities

  • Incident management – Trouble shoot and resolve network incidents
  • Raise ticket with product vendors and coordinate to resolve issues
  • Perform periodic configuration backup and restore as per policy
  • Execution of iOS Upgrades, security patches and bug fixes
  • Perform activities related to standard changes and change management activities (e.g. creating change requests, prepare for change create scripts, configuration files etc.), following change process and procedures. .
  • Maintain network asset information and update network topology diagrams periodically
  • Deeper coverage of two or more services areas
  • Escalation Support for NOE I

 

Preferred Skills

  • CCNP certification
  • Working experience with routing, switching, WLAN (Areba), WAN and LAN management
  • Experience working with vendors
  • Hands-on experience with Cisco and Juniper