Customer Success Manager Customer Success Manager …

Datasearch Consulting
in Jakarta, Kelurahan Pulau Untungjawa, Indonesia
Permanent, Full time
Be the first to apply
Competitive Salary Package
Datasearch Consulting
in Jakarta, Kelurahan Pulau Untungjawa, Indonesia
Permanent, Full time
Be the first to apply
Competitive Salary Package
Datasearch Consulting
Growth role with a highly specialized international Fintech software vendor | Proven track record in Customer Success Management | Excellent career growth prospects

Our client, a global technology vendor with a strong reputation in the financial software solutions within the BFSI space market is looking to hire an experienced Customer Success Manager to be based in Jakarta.

 

You will be responsible for the company’s business success focusing on unique delivery management for enterprise software, specifically in the Financial Services/Banking/Fintech verticals, from both a business and technology perspective.

 

You will be involved in activities such as:

  • Nurture & strengthen relationships with existing clients 
  • Focusing on overall client satisfaction, have strategic goals of delivering value to the customer by improving retention, renewals, and adoption rates in line with our success strategy.
  • Work closely with internal teams to provide the best customer service experience

 

You should have: 

  • Proven track record with 5+ years or more relevant experience including customer success/Relationship Management role
  • Experience in a customer-facing role (consulting, customer support, account management) that includes issue resolution & relationship management
  • Experience in CRM tooling, developing, and delivering against Customer Success plans 


 

Interested candidates can forward their CVs in MS Word format to umaira@datasearchconsulting.com or contact Umaira at +65 8881-7611 for a confidential discussion

 

Datasearch Consulting Pte Ltd | License no. 17S8525 | Reg No. R2095213

Company Overview

Datasearch Consulting is a highly specialised executive search and recruitment firm focused purely on the Financial Technology, Payments and Data sectors. The firm is headquartered in Singapore and covers the Asia Pacific Region. We have strong links to many of the world’s top international technology and data firms, and also work with a number of fast growing and ambitious small to medium size companies.

To deliver our services we have built a highly talented and passionate team of professionals with extensive industry experience. We combine local market knowledge with international databases and networks, giving our contacts access to specialised opportunities and highly sought after talent globally.

 

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