This position includes providing operational support for a diverse set of application like uHedge/RAVS/Risk Agility/PolySystems/FAM/Prophet. All the above mentioned applications are .NET based in-house application or vendor applications or Microsoft High performance computing cloud-based environment or Data warehouse application based on ETL Informatica and Oracle/ SQL databases. This position requires strong logical and analytical skills and solid technical knowledge in cloud-based environment and Experience in AWS/Python/PowerShell.
Technical knowledge on tools like Ansible,Jenkins,Bit-bucket,ETL Informatica will be preferred.
This job requires to be working in Rotational shift including night shifts (8 PM - 4:30 AM IST) Responsibilities
• Job includes providing operational support for a diverse set of applications that include .NET based inhouse application, vendor applications and Microsoft High performance computing cloud-based environment. Also, to provide day to day support for Data warehouse application based on ETL Informatica/ Oracle/ SQL databases. • Ensure that all operational activities meet SLA's in accordance with policies and procedures, review SLA/OLA's and update as needed • Business/Internal communications for any outage,upgrades, any other activities impacting the applications. • Follow defined Incident/Problem and Change/Release management processes and create/update operations report • Participate in on-call rotation as needed - follow defined items for on-call as defined in the rotation responsibilities • Coordinate between cross functional teams (development/testing/project management) and obtain feedback for operational improvements • Review event generation/monitoring/alerting setup for all the application. • Find the scope of automation of existing or new process in your application. • Participate in DR/HA/Backups setup and testing as needed. • Coordinate between US and India teams for delivery of business processes within SLA's. • Plan any infrastructure upgrades and perform validations in order to be compliant. • Performing and collecting evidences for Tech risk office for all applications to be compliant as per defined guidelines. Required Qualifications
• Bachelor's Degree in Engineering discipline or equivalent experience in Technology Operations field • Experience with PowerShell, Python/other scripting languages. • Hands-on Experience in basic AWS services like EC2,IAM, S3, any other would be added advantage, • Hands-on Experience in CICD tools like Jenkins or maven, SCM tools like GIT. • Experience with SQL scripting, SQL server, Oracle, Data warehouse support. Preferred Qualifications
• High Performance Computing (HPC) • Experience with Data warehouse technologies ETL Informatica/IICS, Tivoli workflow scheduler,TIDAL, other schedulers. Unix scripting. • Managing support in a diverse IAAS cloud environment (IBM SoftLayer, Amazon Web Services, Azure) •ServiceNow Knowledge