Operations Support Analyst Operations Support Analyst …

Experian
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Experian
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Operations Support Analyst
Operations Support Analyst II

Provide first line operational support, resource management, workload scheduling, and problem support in primarily AWS Cloud environment. Unix/Linux background a plus. Some mainframe experience helpful. Provide technical expertise for internal projects that drive increased overall productivity and promote automation.

Major functions:
    • Manages system resources for executing internal client workloads and partnering with Internal and External Business Unit Support Teams with recommendations to maximize throughput and resolve issues.
    • Demonstrate strong oral and written communications skills.
    • Provide single point-of-contact interface for Development, Global Tech Services, and troubleshooting of production and system applications.
    • Manage workloads and file builds including execution, thru-put optimization, and problem management.
    • Assists in the development and implementation of operational production processes and procedures.
    • May lead projects and provide direction to lesser experienced staff members.
    • May participate and provide input to user application testing and operational acceptance.
    • Schedule and manage system maintenance, downtimes and large file transmissions.

Qualifications:
    • Strong AWS/cloud system operations skills
    • Certified SysOps AWS or Cloud platform a plus
    • Manage resource availability and consumption in AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
    • Unix and Linux operation admin skills
    • Misc. Cloud experience desirable
    • SQL knowledge/experience
    • Exposure to Unix/Linux infrastructure/servers
    • Excellent problem solving skills and abilities.
    • Strong communication skills and abilities critical to be effective with all levels of support and management
    • Deadline oriented.
    • Strong ability to prioritize, organize, and plan workloads.
    • Strong ability to work independently and in a team environment.
    • Some Mainframe batch and TSO skills helpful.
    • Consultative approach to drive solutions.
    • Experience working with both internal and external customers.
      Bachelor Degree in Computer Science, Information Systems; or equivalent experience in IT operations preferred

Qualifications:
    • Strong AWS/cloud system operations skills
    • Certified SysOps AWS or Cloud platform a plus
    • Manage resource availability and consumption in AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
    • Unix and Linux operation admin skills
    • Misc. Cloud experience desirable
    • SQL knowledge/experience
    • Exposure to Unix/Linux infrastructure/servers
    • Excellent problem solving skills and abilities.
    • Strong communication skills and abilities critical to be effective with all levels of support and management
    • Deadline oriented.
    • Strong ability to prioritize, organize, and plan workloads.
    • Strong ability to work independently and in a team environment.
    • Some Mainframe batch and TSO skills helpful.
    • Consultative approach to drive solutions.
    • Experience working with both internal and external customers.
      Bachelor Degree in Computer Science, Information Systems; or equivalent experience in IT operations preferred


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