Core Operations - Senior Manager
•Oversees the activities of staff by working closely with direct reports.
•Manages the day-to-day activities and controls to ensure consistency of policies adherence to procedures.
•Manages and facilitates timely resolution of issues.
•Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability.
•Keeps abreast of regulatory compliance and developments for the assigned area and apprises staff as necessary.
•Identifies and analyzes operations risks related to current and potential business and recommends procedural changes and controls as needed
•Creates and uses quality service measurement tools to ensure compliance with operational standards with SLAs and SOPs and create management reporting as needed
•Coordinates and manages projects within the department and/or with BU Shared Services, COEs and Client Operations teams.
During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures.
•Conducts periodic performance reviews; provides ongoing counsel, training, development and motivation of staff.
•Participates in the hiring, salary, promotional and termination recommendation process. Experience Requirements:
•At least 5 (3-6 for Officer) years of related Custody and/or Fund Accounting experience, part of which must have been in a management or supervisory capacity. Prior relevant work experience of 10+ years.
•Knowledge of securities language and legal requirements.
•Good interpersonal, organizational and management skills.
•Solid understanding of operational functions within Custody and/or Fund Accounting. Ability to provide technical expertise to resolve daily problems.