Associate Analyst / Analyst ( Japanese)

  • Competitive
  • Bangalore, Karnataka, India
  • Permanent, Full time
  • IG Group
  • 23 May 19

Associate Analyst / Analyst ( Japanese)

Job Title
Associate Analyst / Analyst ( Japanese)

Job Description

  • General Role description:

You will be part of a team working closely with the Institutional Account Setup Team Lead to ensure the smooth running of client on boarding. You will use a variety IG proprietary trading systems, CRM databases and Microsoft Excel and Access as part of your daily routine. You will be required to resolve queries and to make system/control improvements. This role offers good opportunities to develop in other areas of the wider operations team and to build strong relationships with sales, compliance and other operational departments.
  • Job Responsibilities:
    • Liaising with the sales teams, introducing brokers and foreign offices, in order to gather all relevant information and documentation to open new accounts in accordance with regulatory KYC requirements
    • Primary responsibility is to provide support to Au, SG & Japan office from Sunday to Saturday between 11:30 pm to 8:30 am, 5.30 am- 2.30 pm for 5 days in a week.
    • Primarily supports the Japanese client onboarding process
    • Point of contact for all account setup queries resulting in regular contact with other departments in IG
    • Daily, weekly and monthly administrative checks to ensure all accounts are set up in accordance with in house procedures and FCA Regulations
    • Setting up and processing changes to introducer details
    • Generating account opening letters for new clients
    • Answering queries and assisting with disputes - Dealing with IB queries both on the phone or via email
    • Maintaining procedure manuals and other documentation
    • Providing general support to the Institutional Account Setup Team Lead
    • Liaising outside of the department with colleagues to build a strong relationship with other departments
    • Procedural and technological changes in the team are fast moving, with constant yet practical deadlines to meet and ever-changing regulations and procedures

Person Specification:



  • At least 3 year of working experience in dealing with Japanese language specific job
  • Attention to detail; meeting regular deadlines; taking ownership of assigned responsibilities
  • Strong team ethos
  • Proactive attitude in researching and resolving problems/issues


  • Educated to A Level standard (or equivalent)
  • Fluency in English & Japanese (verbal and written)

  • Foreign language skills
  • University degree


  • Literacy in Microsoft Office
  • Showing initiative in identifying problems and posing solutions with a logical and analytical approach
  • Flexible to work in shifts and not standard hours and weekends.
  • Challenging mindset, uses training and experience to identify the need for change/improvement
  • Strong organisational and time management skills
  • Excellent interpersonal and communication skills at all levels of the organisation - both in writing and orally
  • Ability to cope well under pressure and adapt quickly to the ever changing environment

Number of openings