Senior COB Quality Analyst

  • Competitive
  • Budapest, Budapest fovaros, Hungary
  • Permanent, Full time
  • Citi
  • 17 Apr 19

Senior COB Quality Analyst

  • Primary Location: Hungary,Budapest,Budapest
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 19010315


With a more than 30-year history of presence, ingenuity and leadership in Hungary, today, Citi Hungary operates as a unique global bank providing a wide range of world-class products and services to large local corporations, SMEs, multinational clients, financial institutions and the public sector. Together with our Citi Service Center Budapest, which was established in 2005 and provides services in various areas of Technology, Operations, Finance, and Risk & Control for Citi-entities worldwide, more than 2,000 employees working at Citi Hungary.

We are looking for Senior COB Quality Analyst for our Team within the Citi Business Continuity Management organization.

Who we are? Our Quality Team is managing quality assurance reviews on Continuity of Business (CoB) recovery plans, Business Impact Analysis and Business functional test results, and supporting evidence as well as focusing on recovery strategy viability, technology recovery artifacts with the aim of identifying both potential recovery risks and non-compliance with our Continuity of Business Policy and Standards.

Senior COB Quality Analyst

Your tasks:
  • You will be responsible for qualitative risk based quality reviews on CoB plans & testing documentation focusing on assessing business recovery capability soundness (recovery times, functionality, impact assessment) and/or application recovery capabilities soundness (technology recovery times, database recovery points, application data storage capacity, application processing capacity, application functionality) in order to gauge recovery strategy viability
  • Manage business and technology/supplier reviews as needed.
  • Follow up key stakeholders (e.g., Business Unit Heads, CoB Sector/Regional Leads, key stakeholders) to ensure risks are appropriately mitigated and addressed
  • Perform routine updates on monthly operations reports, project plans, status and issues / risks
  • Assist in evolving the metrics to proactively gauge effectiveness of operational resilience and readiness 
  • Support the establishment / improvement of operational processes (process improvement / redesign)
  • Leverage existing reporting to identify emerging risk scenarios (e.g. data analytics)
Your profile:
  • 5 years' experience in Business Recovery or IT Risk Management in corporate environment
  • Knowledge of standard Risk Management/Control frameworks
  • Experience in supporting global or cross-business projects in a matrix organizational structure
  • Technology Disaster Recovery, Service Level Availability Management and Vendor Management experience is a plus
  • Strong analytical and problem solving skills with excellent follow-up and strong attention to detail
  • Excellent written and verbal communication, organization and facilitation skills
  • Team player with conflict resolution and influencing skills
  • Must have excellent English skill

  • Bachelor's Degree required or equivalent work experience

What we offer:

  • Obtain expert knowledge on a best-in-class Business Continuity Management Program
  • Build Operations and Technology knowledge across all Sectors and Functions
Apply now to be part of this multicultural and dynamic team. Your place is here.