Insight Data Service: Service Delivery Manager - Vice President Insight Data Service: Service Delivery Manager -  …

in Budapest, Budapest fovaros, Hungary
Permanent, Full time
Be the first to apply
in Budapest, Budapest fovaros, Hungary
Permanent, Full time
Be the first to apply
Insight Data Service: Service Delivery Manager - Vice President

About this role

eFront , a part of BlackRock's Aladdin Business, is the leading technology solution and data and analytics provider dedicated to covering the needs of alternative investment industry.

The eFront Insight Data Service (IDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. IDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data.

The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education

We are looking for a Service Delivery Manager with a financial background that will be responsible for the relationship and execution of Insight's services for a large strategic client in Europe. The client improves lending capacity of financial intermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage financial intermediaries to increase lending volumes. Financial intermediaries are institutions specializing in financial transactions such as banks, insurance companies, investment banks, pension and mutual funds.

The key responsibilities include managing the client relationship, leading an investment data analyst team and supervising the delivery of the service to th e client.

The position will require the candidate to:

• Manage investment data analyst team of approximately 30 people

• Track quarterly data collection, input and validation status and progress to effectively handle the client's expectations and deliver value

• Foster and grow client relationship and identify growth and improvement opportunities

• Assure that the team members have the relevant education and training

• Build strong working partnership with Budapest BlackRock senior management

• Mentor, develop talent and manage performance of team members

• Manage the client's expectations and raise issues

You are the right candidate for the role if you:

• Take ownership and are able to identify, prioritize and manage process improvements and client requests

• Put clients at the center of your focus

• Enjoy working in a multinational and diverse team

• Are passionate about mentoring and guiding more junior colleagues

Experience and Skills Required

• Bachelor's or Master's degree (Economics or related Accounting background)

• Strong accounting and finance experience (experience in SME financing is considered an advantage)

• Team management experience

• Deep sense of responsibility and ownership

• Strong organizational skills and attention to detail

• Proficiency in Microsoft Word and PowerPoint & Excel (V-lookups, Macros)

• Full business level proficiency in English

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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