Critical Vendor Operations Manager

  • Competitive
  • Budapest, Budapest fovaros, Hungary
  • Permanent, Full time
  • Morgan Stanley
  • 19 Apr 19

See job description for details

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

We are looking for a
Critical Vendor Operations Manager
in our Budapest Office

The Third Party Program Management (TPPM) group is a dedicated first line of defense function within Reengineering & Expense Management (REM) and the Finance division, established to more effectively manage risks associated with Morgan Stanley's use of internal and external Third Parties to provide goods and services.


The TPPM Operations Manager Role will be responsible for oversight and management of the TPPM operations support staff team responsible for assisting Business Units (BUs) in onboarding, ongoing monitoring and exiting from relationships with external Third Parties. The team will ensure timely processing of risk assessments, risk acceptances, and ongoing monitoring of program compliance. The candidate will be responsible for liaising with other regional and functional TPPM leads to ensure that all tasks are performed consistently in accordance with the Firm's Third Party Risk Management Framework and support ongoing improvement to processes and tools.

Specific responsibilities include:

Manage a team of support staff, providing oversight and quality assurance over their work
Work with risk assessment groups and subject matter experts as required to ensure SLAs are being met and work completed in a timely manner
Support and train staff, users on strategic third party initiatives and changes as appropriate
Oversee the process of design and production of metrics and reports designed to assess, escalate and manage risks
Review and provide feedback on changes to policies and procedures as part of regular review cycle; identify and implement process improvements by partnering with various TPPM stakeholders
Suggest enhancements for any technology and tools supporting in scope processes


Skills required:

Completed Bachelor's degree
4+ years of experience in global organizations, preferably in Banking and Financial Services
Proficient with Microsoft Office tools - Excel, Word, PowerPoint
Experience with vendor lifecycle and/or supplier management process, knowledge of Third Party and outsourcing regulations is a definitive advantage
Excellent team management and leadership skills
Experience with problem-solving initiatives requiring coordination of cross-functional team members with varied backgrounds and skills
Excellent command of English language both written and verbal
Excellent communication and presentation skills
Ability to work independently as well as in a team and under pressure to meet tight deadlines
Ability to discern where to place efforts/actions to add the greatest value and maximum impact

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.