i-Bank Senior Application Support (Contract, $70-80k per month) i-Bank Senior Application Support (Contract,  …

Morgan McKinley
in Hong Kong
Contract, Full time
Be the first to apply
Morgan McKinley
in Hong Kong
Contract, Full time
Be the first to apply
i-Bank Senior Application Support (Contract, $70-80k per month)
A top tier European-based investment bank with strong presence in Hong Kong is now looking for Senior Application Support candidate with minimum 8 years working experience.

Key Responsibilities
  • Be responsible for the trading applications and market access support of Equities & Derivatives Trading for (Cash Equity, Warrant, Future & Options) on various APAC markets in Windows/Linux platform
  • Required to support internal clients, troubleshoot and diagnose functional and technical issues in the production environment
  • Management and tracking of daily production problems and user request; ensure effective and timely resolution and communications to the client; report bugs back to local / overseas development teams.
  • Be responsible for handling business-driven or exchange-driven projects
  • Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
  • Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
  • Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
  • Provide system and process documentation
  • Morning / Lunch shift duty, weekend and holiday work are required.
Technical and Behavioral Competencies
  • Good business knowledge on derivatives products and market rules
  • Experience with system monitoring
  • Good technical / scripting knowledge on Linux/Unix environment
  • Takes initiative and is results driven
  • Strong decision making and analytical skills
  • Ability to innovative & Strong team player
  • Excellent interpersonal and communication skills
  • Proficiency in Microsoft office (MS Word, Excel & Power point)
  • Experience in FIX protocol
  • Proficiency with C++, Java & Python in Linux & Windows environments
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