Voice Network Support - Investment Bank

  • $30K
  • Hong Kong
  • Permanent, Full time
  • Aquis Search
  • 05 Dec 17 2017-12-05

A unique opportunity has just been made available for a network support engineer with experience in voice communication systems. A multinational investment bank is searching for a strong junior technical support candidate to join their experienced team as a multi-talented professional who can lend his/her experience across multiple teams.

Key Responsibilities

  • Responsible for day to day IP telephony support
  • Responsible for day-to-day technical support of the mission critical Cisco Network Voice infrastructure and other voice recording solution.
  • Work with the head office and the vendor to define and delivery of specific Network Voice solutions to achieve business objectives.
  • To build internal, external and third party supplier relationships to ensure full commitment and support.
  • Implement network changes in accordance with the change management process.
  • Support project implementation by assigning network resources, installing network equipment with vendor support, and participating in acceptance tests with internal teams and clients in Hong Kong and Asia Pacific.
  • Provide on-call support to network incidents during non-office hours


  • Degree holder in Computer Science or a related technical field
  • At least 3 years previous experience of Network Voice Engineering, network voice design or other high level networking related positions.
  • The ideal candidate should possess CCNP Routing and Switching, and CCNP Collaboration. Candidates with CCNP R/S only but with Cisco Voice experience will be considered also.
  • Have a broad range of experience with Delivering IP Telephony solutions successfully
  • Possible experience of Unified communications and applications integration.
  • MUST have excellent communications and presentation skills in English