Vice President, Digital Transformation & Innovation Vice President, Digital Transformation &  …

DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Vice President, Digital Transformation & Innovation
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

To assist the team head to formula strategies on the following aspect:
  • Using data for Hyper-Personalization and Intelligent Banking
  • ECO Partnership development for new customer acquisition, enhancing product proposition or to facilitate alternate underwriting
  • Digital Engagement for existing customers
Implementation of the data and ECO partnership related initiatives
  • Review and manage the end-to-end customer journey, from acquisition to customer life cycle management, using the 4D approach.
  • To ensure the user experience on all digital assets are optimized using the HCD methodology.
  • Project management - formulate project plan and implement strategies
Propose and execute marketing program to establish new ECO system partners and acquire new data source. Provide a clear direction, the required support and guidance to the subordinates for their growth and development while achieving the business objectives Other
  • To ensure all corporate standards are being met & deliver quality customer experience
  • To ensure all group compliance & control standards are being observed & met
  • To manage the team and ensure efficient job/resources allocation
  • To execute/manage strategic/tactical tasks/projects assigned by management
  • University Graduate in Marketing, Business administration or economics, Information technology. MBA is an advantage
  • At least 10 years working experience with at least 5 years in supervisory role, preferably in banking/credit card industry or Fintech company
  • In-depth understanding on Card & Unsecured Lending Business
  • Excellent in business partnership management
  • Creative & with strong Business sense
  • Knowledge in operation and system flow on credit card and unsecured lending
  • Solid product development experience, preferably in credit card or banking industry
  • Good hand-on experience in implementing new projects or initiatives
  • Acceptive to the application of new technology such as BIG Data, Hyper-personalization, AI, Ecosystem API development
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.