Vice President, Business Support Manager

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Bank Of America / Merrill Lynch
  • 22 Feb 18 2018-02-22

Vice President, Business Support Manager

About Bank of America Merrill Lynch:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.

Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion mission.

Bank of America Merrill Lynch is an equal opportunities employer.

Position Description

Global Information Security helps to assess threats and set priorities, and to create flexible programs to actively manage specific risks to the Bank. Information security is an integral part of GIS and responsible for conducting security assessments and advice in order to mitigate various forms of threat including security breaches, intellectual property theft, insider trading, harassment, fraud and avoidance of security controls. The GIS team provides these services in the International space to internal client groups - as part of a Global team that spans multiple time zones. The Business Support Manager will work closely as part of the COO team providing assistance and delivery around communication, documentation, presentations, departmental administration, strategy, financials, event planning and logistics amongst others. The successful candidate will be able to work both individually and as part of a team, bringing an organized and disciplined, but creative and energetic enthusiasm to building a best-in-class organization. They will likely come from a business management or consulting background and have strong Microsoft Office suite skills with a professional services orientation.

Key Responsibilities

  • Business Management
    • Generate materials and perform deep dive analysis for management reporting and business review
    • Establish strong relationship with control function partners to ensure effectiveness & efficiency of operation
    • Act as point of contact for business continuity program, coordinate down test across APAC office locations
    • Manage service level agreement between entities across APAC
    • Support global and regional ad-hoc/project-based initiatives in execution
  • Resource & Finance Management
    • Manage all aspects of resources and finance forecast/budget planning as well as direct expense and vendor software maintenance for APAC region
    • Drive staffing effectiveness, work closely with HR, hiring manager and global resources manager to achieve addition/replacement target
    • Provide regular management update to ensure forecasts are reflecting the actual strategy/objective
  • Process Improvement
    • Act as a facilitator to provide different sources of tools and platforms to enhance information sharing and tracking system within the team
    • Analyze and identify gaps for in-region process includes but not limited to stake holder engagement routines, travel, training, onboarding, reporting, hiring, and finance. Provide adequate solution to remediate, improve or simplify process.
Key Requirements
  • Strong written and spoken communication skills
  • Experience of working in a large, global organization in a business support or PMO role
  • Able to work independently and as part of a team to tight deadlines and changing priorities
  • Experience of a wide range of BSM activities and initiatives including but not limited to finance/budgets, hiring, resource planning, key MI metrics and status reporting, stakeholder and internal/external presentations and reporting
  • Good experience of Microsoft Office tools Excel, Word, Powerpoint etc

Posting Date: 08/02/2018
- Hong Kong

Full / Part-time: Full time
Hours Per Week: 40