VP, Team Lead, Operations, Gen Ops (Corporate Account Services, Loans & Trade Operations) - Work in Macau VP, Team Lead, Operations, Gen Ops (Corporate  …

DBS Bank (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 12 Oct 21
DBS Bank (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 12 Oct 21
See job description for details
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • To lead and manage Macau Branch Operations including Payment, Loans & Trade Operations; Corporate Account Services & Operations Support
  • Liaise and work with Solution Delivery Manager to improve and optimize on the use of the Bank's operation related systems
  • Perform the roles of Service Delivery Manager of 3rd party/ Intra-group Outsourcing of department
  • Manage working relationships with internal partners and service partners to ensure that a seamless process flow for applications and to support their initiatives for revenue generation and market share expansion
  • Recommend and implement appropriate actions in response to regulatory and related developments that impact operation guidelines
  • Issue Standard Operating Procedures ("SOP") in accordance with the respective Operation Handbook and ensure SOP is updated with changes in process and guidelines over time
  • Provide direction by setting performance targets for staff and monitor, appraise actual performance against targets
  • Manage budget delivery, efficiency, productivity and resource utilization by means of management tool kit
  • Coach and develop subordinates and guide them in completing their assignment
  • Perform the coordinator's role for Macau Branch as designated, such as Unit Operational Risk Manager ("UORM")
  • Degree holder in Business or related disciplines
  • 4 years relevant banking operations experience is an advantage
  • With people management skills preferable
  • Effective interpersonal and communication skills
  • Capable of working under pressure;
  • Good command of spoken and written in English and Chinese
  • Proficiency in Microsoft Office
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.

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