UHNW Client Servicing Account Manager

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • UBS AG
  • 23 Apr 18
Hong Kong

Hong Kong

Job Type
Full Time

Your role
Do you know how to take care of people? Are you skilled at gracefully resolving issues? We're looking for someone like that to:
â€" establish yourself as a trusted partner for existing clients
â€" answer clients’ questions about things like day-to-day use of our platform and the investment process
â€" facilitate smooth onboarding and training for new users
â€" act as the point of contact between clients and our technical support and development team
â€" be on the lookout for ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your team
You’ll be working in the Operations UHNW Support team in HK / SG. We provide premium Operations support to UHNW group of Wealth Management APAC. The services include advisory, supervision and co-ordination of complex transactions and we serve as the single point of contacts to senior business stakeholders on issues related to different asset classes within Capital Markets (securities, FX, corporate actions, OTC).

Your experience and skills
You have:
â€" previous client services experience, within the financial services industry
â€" a passion for dealing with clients, strong numerical skills and an understanding of the various products WM clients trade
â€" the proven ability to build, maintain and enhance relationships at all levels

You are:
â€" comfortable working with internal and external clients
â€" skilled at looking for ways to improve (you’re a keen observer and problem solver)

What we offer
Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
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