Triage Manager - Financial Crime Risk

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 18 Sep 18 2018-09-18

Triage Manager - Financial Crime Risk

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If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Financial Crime Risk is a Global Function that brings together all areas of financial crime risk management at HSBC and is dedicated to implementing the most effective global standards to combat financial crime. The function has been set up in a way that enables us to build on our achievements in managing financial crime risk effectively across the bank and continue to strengthen financial crime detection, anti-money laundering, sanctions and anti-bribery and corruption compliance.

We are currently seeking a high caliber professional to join our team as Triage Manager.

Principal responsibilities

  • Will support the Regional Head of Triage and Senior Triage Manager to lead a regional team of triage experts who will collate, analyse, validate and channel all inbound casework, constantly assessing case volumes and priorities.
  • Supports the Senior Triage Manager as the first point of contact for receiving and taking initial and immediate action on all reports of Financial Crime that require investigation and analysis, received both internally and externally.
  • Using a range of innovative systems the role holder will undertake first line assessment and actioning of all requests entering the Regional Triage team to determine FCTM's ability to deliver intelligence on financial crime risks.
  • Will be responsible for leading a team to undertake Triage investigations to the minimum standards from referral through to completion or hand off to investigations teams.
  • Completion of Case Intake activity and all associated logging to determine action status of request.
  • To compile and present Triage Management Information to senior leadership.
  • Manage a Triage team, identifying best practices and procedures to be followed at different stages.
  • Work effectively as part of a regional dynamic team including taking on unfamiliar or difficult tasks when necessary and providing guidance and support to others.

  • Experience within a regulatory, investigative, or financial intelligence agency, or as a compliance manager within a global firm, in the financial services industry is highly preferred.
  • Excellent communication and interpersonal skills, with experience of dealing with executives at all levels is an advantage.
  • Excellent leadership skills with the ability to mentor and coach others is preferred.
  • Ability to develop efficient and effective solutions to complex global issues is preferred.

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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