• Negotiable
  • Hong Kong
  • Permanent, Full time
  • Standard Chartered Bank Hong Kong
  • 03 Jan 18

Trade Operations Manager - Trade Services

  • Location: Hong Kong
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Work with stakeholder across functions and levels to solve issues to ensure best in class trade services for clients
Establish and track process metrics and conduct regular reviews to ensure the quality of deliverables
Drive analysis and form enhancement strategies to improve overall service level, business efficiency as well mitigate operational risks
Execute process improvement and other transformational initiatives
Adopt Operations Capacity Model and MIS tool to identify service enhancement, efficiency opportunities
Collaborate with process owners in developing execution plans for process improvement

Qualifications and Skills

University graduate
Solid experience in Banking Industry, with exposure on Trade products/banking operations field
Client centric with ability to influence across levels and move toward a common goal
Self-driven, analytical, with a proactive and solution-oriented working style
Knowledge and application of process improvement methodologies
Strong knowledge in Microsoft (including Excel, PowerPoint, Word, Visio) while knowledge in Macro & VBA would be an advance

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Equal Opportunity Employer

Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.