Technical Support Engineer, Buy Sid (Mandarin Speaker) Technical Support Engineer, Buy Sid (Mandarin  …

TEKsystems Hong Kong
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
TEKsystems Hong Kong
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
My client is a premier provider of global fintech company support the front, middle and back office asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modeling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. My client partners with more than 2,000+ buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific.

Responsibilities

  • performing system health checks on our clients’ systems and responding to incidents from clients via phone and email.
  • Involves in a substantial amount of troubleshooting and investigation on technical enquiries arise.
  • Develops strong working relationships with other departments to assist with the delivery of our service to clients.  
  • client facing and will involve considerable interaction with our clients, the ideal candidate will possess an outgoing personality
  • Participates in the team shift patterns and assists with weekend work and out of hours escalation when required

Requirements

  • 1-5 years of relevant work experience, experience in troubleshooting and configuration are in advantage
  • Bachelors Degree preferred with a technical focus; Engineering, Computer Science, Information Systems
  • Technical expertise and proven problem-solving skills
  • Any of the below technical skills including Linux, Unix, Oracle, SQL, Shell Script, C#, log analysis, proc dumps are a plus
  • Good communication skill, English is essential, Sponsorship for Working Visa
  • Willingness to learn and team player

Benefits

Compensation includes a competitive base salary & excellent benefits.

Application

To apply, please submit your resume in Word format and directly 

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