• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-04-23

Technical Product Manager, Commercial Banking IT - HSBC Operations, Services and Technology

  • Full time
  • Hong Kong
  • 23 Apr 19

Technical Product Manager, Commercial Banking IT - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

HSBC is an equal opportunities employer and welcomes applications from people of all backgrounds. We particularly welcome applications from disabled people, ethnic minorities and individuals returning to the workplace following a career break or retirement, as these groups are currently underrepresented within the financial services industry.

If you apply for this role before April 30th you will have the opportunity to be invited to our Technology Career Event at our main building in Hong Kong in May.

We are currently seeking a high caliber professional to join our team as Technical Product Manager.

Principal responsibilities
  • Work with Product Owners and DevOps teams and responsible for the delivery, ongoing success and continuous improvement of a discrete set of products or business services, or shared products, platforms, environments that are used or consumed by other DevOps Teams
  • Accountable with the Head of Architecture Product and Product lead to review requirements from a testability perspective and formulate the non functional testing strategy
  • Accountable together with Security Specialists or Product owner to formulate the security testing strategy
  • Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency, in line with published standards and guidelines, and with the architecture function, implementation of the business imperatives
  • Accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
  • Work with the product owner to ensure that work is deconstructed and translated into development activities across teams
  • Accountable for the creation and management of epics, backlog management and prioritisation across teams and for conformance to the IT operating model with regards to Agile and Technology Practices
  • Accountable for ensuring that all activities performed by Teams adhere to the relevant Service Management Standards, and high data quality exists in Service Management systems of record
  • Work with product owner and team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the DevOps team
  • Work with product owner and team to ensure that high levels of automation are implemented and maintained across the teams
  • Work with product owner and team to ensure that service levels are maintained and improved
  • Ensure the cost base for the products and services is managed in line with controls applied by the Head of Product Technology and associated Chief Information Officer function
  • Participate as part of the DevOps leadership team in ensuring consistent process and practice is maintained across the DevOps team
  • Accountable for ensuring that test strategies across DevOps activities are in place across teams for the products they support
  • Ensure that the product test strategy includes Test automation, Test Data and Environments, including virtual services
  • Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
  • Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects such as data privacy, consent, data residency that are applicable
  • Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered

  • University Degree in Computer Science, Information Technology or a related discipline
  • Strong communication and presentation skills, with the ability to effectively interact with different groups of stakeholders and external vendors
  • Solid experience in in collaborating with relevant business units and functions in project delivery
  • Strong team player who also has the ability to work under pressure, independently and proactively
  • Strong analysis and problem solving skills
  • Knowledge of system interface with finance systems and management Information systems would be an advantage
  • Good understanding on the SDLC and Agile project management framework
  • Maintain can do attitude and stay positive towards challenges
  • Strong communications skills in both written and verbal in English.
  • Proficiency in Cantonese and Mandarin would be an advantage
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.