Team Lead, Operations, Unsec Cdt-Consumer Banking Ops, Consumer Banking Team Lead, Operations, Unsec Cdt-Consumer Banking  …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Team Lead, Operations, Unsec Cdt-Consumer Banking Ops, Consumer Banking
Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Provide superior credit card and unsecured lending services to customers that satisfy their changing financial needs.
  • Oversee, monitor and control the entire operation process of Card & Unsecured Lending team.
  • Lead, coach and develop the members to achieve the section's goals and to complete their responsibilities.
  • Identify and develop potential staff for talent management, career development and succession planning.
  • Conduct people management within the team.
  • Develop and continuously review operation procedure.
  • Drive digital initiatives to streamline operation process.
  • Participate in new product/business/system initiative development by assessing operations/ regulatory issues, evaluating computer system feasibility/enhancement needs and allocation of resources to meet the Bank's marketing and sales strategy.
  • Cooperate with Regional counterpart to foster digital proposal.

Requirements
  • Degree holder or above
  • At least 10-years' experience in managing consumer banking operations.
  • Proven experience in various functions including operations quality management, consumer banking operations, credit card and personal loans, operations and services re-engineering.
  • Knowledge of unsecured lending products
  • Good knowledge of compliance and regulatory requirements of unsecured lending products.
  • Good project management, interpersonal and communication skills.
  • Willingness to learn with a keen desire to apply advanced techniques and digital initiatives.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
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