Systems Analyst Systems Analyst …

Wellington Management Company, LLP
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 21 Jan 20
Competitive
Wellington Management Company, LLP
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 21 Jan 20
Competitive
Systems Analyst
WELLINGTON MANAGEMENT

Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 50 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.

POSITION

Systems Analyst (Hong Kong)

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The company
Tracing our roots to 1928, Wellington Management Company, LLP is one of the world's largest independent investment management firms. With US$1.1 trillion in assets under management as of 30 September 2019, we serve as a trusted adviser to institutional clients and mutual fund sponsors in over 60 countries. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets, including equity, fixed income, multi-asset, and alternative strategies. As a private partnership whose sole business is investment management, our long-term views and interests are aligned with those of our clients. We are committed to attracting a talented and diverse workforce, and to fostering an open, collaborative culture of inclusivity because we believe multiple perspectives lead to more informed investment and business decisions. As an Equal Opportunity Employer, we welcome people with diverse life experiences, fresh ideas, and specialized subject-matter expertise.
The position
The Information Technology team in Hong Kong is looking for a Systems Analyst to provide daily technical desktop support to the members of the office.
Responsibilities
  • Answer functional and technical questions from business users for a defined set of business applications (Compliance, Trading, Portfolio Accounting, etc.).
  • Monitoring, triaging, troubleshooting and resolving critical alerts generated from applications.  Troubleshoot application related errors and issues.  
  • Handle production incidents, determining root cause of the issue and the appropriate corrective actions.
  • Look for opportunities to create reusable solutions to common problems, or define application enhancements to avoid problems altogether including the creations of systems documentation for common problems.
  • Own changes to the applications as they migrate to production.
  • Monitor health of applications, servers, network and storage in conjunction with production support teams.
  • Provide support for market data applications including Bloomberg and Factset
  • Support all aspects of audio and visual technology with a particular emphasis on the support of the Early Morning Meeting
  • Partner with project managers, technical and QA teams on estimates, status reports, planning and quality assurance tasks.
 Qualifications
Candidates should possess a demonstrable track record of achievement, strong work ethic, and the willingness to work with others.

Other required qualifications include:
  • At least 3-5 years of frontline technical support working directly with Investment Professionals in a Financial Institution environment, Asset Management experience is preferred
  • Experience with supporting applications focused on portfolio accounting, trading and compliance
  • Knowledge of Factset and Bloomberg systems
  • Ability to support trading floor environment
  • Familiarity with the use of service delivery tools to manage request and issues
  • Working knowledge of Internet/Intranet Technology
  • Ability to juggle and track many tasks and complete them in a timely manner
  • Ability to perform research and share knowledge with global team members
  • Ability to work well as part of a team
  • Experience supporting audio/visual systems
  • Strong communication skills
  • Strong customer service skills
  • Strong leadership qualities (ability to provide direction, be a positive example, and act as a role model to the rest of the team)
  • Proven project and delivery management skills
  • Experience coordinating medium scale projects such as office renovations or machine upgrades
  • Asian language skills are considered advantageous
  • Strong academic credentials including a Bachelor's degree


JOB TITLE
Systems Analyst

JOB FAMILY
Systems Analysis

LOCATION
Hong Kong

As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMCANINQ@wellington.com .
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