Support Lead / Equity Trading application support

  • Excellent compensation packages
  • Hong Kong
  • Permanent, Full time
  • BAH Partners
  • 14 Dec 17 2017-12-14

Support Lead / Equity Trading application support


My client is a global leading investment bank with heavy presence in Asia. They are now actively seeking to hire a production support team lead to provide leadership for their Hong Kong based support team to work on support for equity trading applications across Asia.

This role is for strong hand on support engineer with team lead experience. Excellent communication skill and inter-personal skills is needed as this personal will work closely with regional counterparts and business users while leading a team based in Hong Kong.                   

Job responsibilities:

  • Hand on support while leading a team to provide day to day support for equity trading desk
  • Actively contribute to the overall management and strategy of the Equities Regional Team.
  • Work closely with Asia counter parts to work on integrating teams across different business areas to improve the efficiency.
  • Manage and coordinate all deployments to the production environment. Ensure standards are adhered to prior to deployment and risks are managed using a structured approach.
  • Perform Problem Management and Incident Reporting activities including root cause analysis and documenting corrective actions and remediation steps
  • Strong focus on Operational Excellence and implementing essential improvements
  • Produce Metrics and regular reporting on the health/performance of the environment
  • Build and cement relationships with Equity business users
  • Work closely with Developers to ensure standards are met that allows a high level of support, recoverability and scale-ability
  • Manage BCP drill exercises and work with BCP coordinators and assist with audits when called upon.
  • The position will be part of the Pac Rim regional Tradeplant management team and as such the candidate will working frequently with regional and global Tradeplant team members.

Ideal profile:

  • Hand on application support engineer with strong technical skills
  • At least 2-3 years team lead experience
  • Previous front office trading desk support experience
  • Cash Equities or electronic execution services experience is big plus
  • Strong working knowledge of Equity OMS / EMS and FIX messaging
  • Knowledge of High Touch, Low Touch (DMA/DSA etc.) and Middle Office systems
  • Strong organizational skills (with an ability to multitask)
  • Relationship Management - Is adept at managing and communicating with senior business management, end users and technology stakeholders
  • Strong problem ownership and accountability.
  • Knowledge of infrastructure systems and platforms (Linux, Windows, SAN/NAS, Market Data, Networks, Middleware etc.)
  • Strong / Proven people management skills
  • Knowledge of market practices for different countries across Asia
  • Excellent communication skills


If you are interested in this position, or would like to explore other opportunities within enterprise information technology, please send your detailed resume to Harsha Dharmana at or call (852) 2544 4478 for a confidential discussion.

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