Solutions Delivery Lead (Financial Services) Solutions Delivery Lead (Financial Services) …

MatchTalent Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
MatchTalent Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Solutions Delivery Lead (Financial Services)
Responsibilities:
  • Lead digital transformation projects and Agile transformation
  • Specialize in the digital end to end customer journey and customer solutions management.
  • Accountable for website & mobile app proposition (roadmap) and plan and prioritize product feature backlog (to deliver on the roadmap)
  • Apply digital analytics, optimization and customer feedback to interactions to improve customer experience, engagement and Return
  • Responsible for the design and implementation of the banking solution and online business.
  • Responsible for alignment of customer experience with other products, channels, and propositions to ensure consistency in experience.
  • Lead diverse teams to deliver customer-centric service in a heavily regulated environment.
  • Collaborate with local and regional marketing/digital stakeholders to finalize the business case for relevant approvals

Requirements:
  • At least 10 years' experience with solution delivery, product management or program management
  • Knowledge of Agile process, principles and tools
  • Ideally you have experience with Digital Banking (internet, mobile and payment) and Commercial Banking
  • Strong stakeholder management, professional and problem solver
  • Experience in Agile Methodology, JIRA is a plus
  • Fluent communication skills in English

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