Senior Technical Support - FX and FI trading applications Senior Technical Support - FX and FI trading  …

DARMAX GLOBAL
in Hong Kong
Permanent, Full time
Last application, 22 Jun 21
Competitive salary
DARMAX GLOBAL
in Hong Kong
Permanent, Full time
Last application, 22 Jun 21
Competitive salary
Posted by:
Nicole Ma • Executive Recruiter - IT & Project Services
Posted by:
Nicole Ma
Executive Recruiter - IT & Project Services
Leading International Corporate & Investment Bank seeking for an experienced Senior Technical Support with experience in supporting FX and/or FI trading applications to join their dynamic team.

Company

Our client is a leading International Corporate & Investment Bank with a fast-paced and collaborative culture. This powerhouse is currently seeking for an experienced Senior Technical Support to join their dynamic team.

The Role:

  • Overseeing health controls, monitoring, releases & deployment of new services in pre-production & production
  • Management of requests, incidents management and incidents root cause investigations
  • Performing necessary resolution actions (e.g. launch tools or recovery commands such as manual recovery, resource reconfiguration, copy files, backup, stop / start of processes, etc)
  • Validating changes from a technical perspective, validating deployment in production scripts, overseeing release deployment and smoke testing
  • Documenting incidents and updating procedures
  • Identification and implementation of service improvement opportunities
  • Reporting precisely and clearly about the status / situation of various tasks assigned to technical team

Essential Skills & Experience:

  • Experience supporting FX and/or FI trading applications
  • Experience in IT services & operations
  • Excellent knowledge of technical concepts (DNS, OS, Firewall network)
  • Good knowledge of ITIL processes, in particular IT Service Management
  • Experience in Team Leadership (3-5 years)
  • Investment Banking experience is preferred
  • Ability to work independently in a high-pressure environment
  • Strong communication skills and fluent in English
DARMAX GLOBAL logo
More Jobs Like This
See more jobs
Close
Loading...
Loading...