Senior Systems Engineer – IT (Workplace Technology) Senior Systems Engineer – IT (Workplace  …

Hong Kong Exchanges and Clearing Limited
in Hong Kong
Permanent, Full time
Last application, 09 Apr 21
Competitive
Hong Kong Exchanges and Clearing Limited
in Hong Kong
Permanent, Full time
Last application, 09 Apr 21
Competitive
Senior Systems Engineer – IT (Workplace Technology)
Job Responsibilities:

• To provide desktop and virtual desktop support services to end users, including Citrix, Windows, Office applications support
• To work with the help desk on day to day support query and service requests handling
• To perform production changes for the virtual desktop VDI and Citrix Infrastructure
• To learn, adopt and support new workspace technologies for improving the employee experience particularly Remote Access Solution and Virtual Desktop
• To follow and ensure the compliance of the internal policies and standards

Job Requirements:

• Degree in Computer Science, MIS, IT or related disciplines
• At least 5 years' IT working experience in desktop support under Microsoft Windows system environment
• Experience in supporting Windows, Office, Citrix and related account administrations
• Good communication and interpersonal skills and able to work well as part of a team
• Good command of both written and spoken English and Chinese
• Have a recognized University degree or above in computer science or related major.
• Require good problem-solving skills.
• Depth Knowledge in Citrix Infrastructure such as Xenapp and remote access
• Have more than 2 years of experience in end user and desktop support, preferably in financial services. Experience in successfully interacting with customers.
• Prefer certifications: ITIL, Citrix Certified Associate or Professional
Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX.
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