Senior System Engineer (2-years contract), IT Shared Services

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • FWD
  • 20 Apr 19

Senior System Engineer (2-years contract), IT Shared Services

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed 'A3' by Moody's and 'A' by Fitch, FWD General Insurance Company Limited has also received 'A' rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 534,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.
The Job

  • Responsible for FWD IT Server, Email and Storage Infrastructure from design through implementation, ongoing management and support
  • Provide investigation, diagnostic testing and resolution of IT system, hardware and software
  • Support New Business Unit Build-up
  • Lead a server team for management and support of FWD IT systems and services availability, capacity and 7x24 hours support for business systems
  • Assist in the planning, implementing and supporting the new technology solutions and upgrade as appropriate
  • Provide day-to-day management of server Infrastructure services and support, performance and service monitoring, proactive system tuning, software/ application patching/upgrade, backup operation and develop scripts for system automation job
  • Carry out system maintenance including installation, troubleshooting, disaster recovery planning, backup jobs monitoring
  • Ensure the IT Server infrastructure is configured and managed in a manner which provides the Management assurance and confidence that it is robust and stable at all times
  • Ensure the IT Server infrastructure is aligned with compliance/security requirement
  • Evaluates new products or services and suggests changes to existing products or services to enhance

The Person
  • Degree holder in Computer Science / Information Technology or equivalent with more than 7 years of relevant experience gained in sizable organization which 3 years in team lead level. Banking or Insurance background is a plus.
  • Holder of professional qualification(s) preferred e.g. MCSE (Server Infrastructure), VCP, CISSP Certification
  • Solid experience in MS products, virtualization technology, cloud infrastructure, HCI, Java application platform, server monitoring, SAN management, encryption technology, backup & recovery solution
  • Hands-on experience in server administration with strong knowledge in Active Directory, ADFS, MS Exchange, Symantec EV, O365, IIS, Azure, JBOSS EAP, Apache, Tomcat , VMware ESXi & VDI, Simplivity HCI, Nimble
  • Hands on experience in system administration with scripting (e.g. Powershell, VBscript, Windows command)
  • Prefer experience on Linux platform and load balancing technique but not a must
  • Able to work independent, self-motivated and willing to take challenges
  • Strong Analytical and problem solving skills
  • Good Project Management and Leadership Skills

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate.