Senior Manager, Segment Marketing (Banking) Senior Manager, Segment Marketing (Banking) …

Talent Axis
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Negotiable
Talent Axis
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Negotiable
Our client, a well-established bank, is now seeking an experienced candidate to join their team.

Responsibilities:

  • Orchestrate, lead and manage strategic and key projects in the support of an enhanced segment proposition
  • Implement and undertake the maintenance of capabilities for delivering high quality customer experiences and effective customer engagement
  • Collaborate with key Business Unit, Channel Teams and Functions on the development of implementation plan
  • Responsible for the Annual Operation Planning and IT Development Planning
  • Responsible for the department governance and control monitoring and implementation, and incident reporting
  • Manage and monitor segment and customer portfolio profitability and trend
  • Stay abreast of regulatory requirements to ensure all customer communications and initiatives are in compliance with Group policies
  • Effective management of budget to optimize return

 

Requirements:

  • University degree in a related discipline or other relevant qualifications
  • Minimum of twelve years’ banking experience incl. oversight, management and execution of large scale projects
  • Experience in managing and orchestrating cross-border initiatives. Familiar with regulatory requirements, both local and China
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Strong business acumen and with high sensitivity to the changing market dynamics
  • Good analytical, communication and interpersonal skills
  • Proficiency in both English, Chinese and Putonghua

 

Interested candidates please forward your resume (in MS Word format) together with current and expected salary details by clicking the Apply Now button.

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