Senior Manager, Client Management, Private Banking  …

China CITIC Bank International Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 02 Oct 19
Competitive
China CITIC Bank International Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 02 Oct 19
Competitive
Assist Team Head in providing general client servicing support to front office including new account opening/ account review, transactions documentation checking/filling, sales order checking, etc. • Build & maintain good relationships with internal departments in supporting day-to-day operation processes. • Ensure that operational processes are in full compliance with the Bank’s policy and regulatory requirements.

Key Responsibilities

  • Provide new account opening/ client review documentation checking (include new account opening form, ID copy, address proof, AML search, KYC report, etc.) and liaise with Risk Management Officer and Head of Private Banking for smooth and timely account opening.
  • Handle upgrade / downgrade of customers among PB, Diamond & S&D timely.
  • Handle checking of customer information & supporting documents for more complicated account cases, and the inputting of customer information into the system for new account set-up.
  • Ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.
  • Support the front office on general banking transactions / sales order processing/fulfillment and follow up with back office to ensure timely and accurate order processing.
  • Accountable for customer call back to support daily transactions. Collaborate with front office and other business units to ensure policies are in compliance with regulatory standards.
  • Perform  review of high risk / unsuitable customers timely.
  • Review relevant MIS reports to identify any suspicious transactions timely.

Requirements

  • Preferably a degree holder or equivalent. 
  • Minimum 5 years of relevant experience in private or retail banking operations.
  • Familiar with Private Banking anti-money laundering and know-your-client requirements.
  • In-depth knowledge on client management, operation support and process improvement.
  • Conversant with rules and regulations governing securities dealing activities. 
  • Good command of written and spoken English and Chinese (including Putonghua)

 

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner. For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

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