Senior Business Project Manager (Digital Solution - Business Banking) Senior Business Project Manager (Digital Solution  …

Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 29 Aug 19
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 29 Aug 19
Competitive
Senior Business Project Manager (Digital Solution - Business Banking)
Job Responsibilities:
  • Be business project owner to define project scope, propose user requirement, monitor implementation and ensure seamless deployment to business banking customers
  • Define customer pain points, translate customer need into process re-engineering opportunities and develop related system development
  • Develop business case to justify projects and solicit senior management buy-in
  • Engage various stakeholders from products, channels, IT, operation, risk etc to manage & resolve problems from project initiation to its implementation
  • Manage project rollout with a clear line of sight on customer experience, training and frontline communication
  • Standardize and streamline business processes across various customer touchpoints , apply relevant methodology to automate and digitalize the workflow in order to improve customer satisfaction & business efficiency
  • Keep abreast of latest technology and recommend relevant business applications
  • Harmonize BOCHK internal resources to ensure quality project deliverables to various stakeholders
  • Lead the development of the future mode of banking operation in fintech environment
Job Requirements:
  • Degree or above in Business Administration, Marketing, Finance or related disciplines
  • At least 8 years' solid working experience in project, process and channel management in financial industry
  • Excellent influencing skills, with the ability to engage key stakeholders and cascade message to senior management
  • Familiar with financial products, operations and sales & service quality enhancement
  • Attentive to details and strong drive for continuous improvement
  • Exposure in commercial banking business will be a plus
  • Excellent communication and presentation skills with good command of both spoken and written English and Chinese.
  • Less experienced candidate will be considered as Manager role

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