Operations Analyst/ Senior Consultant – Financial Services Industry – Risk Advisory – Hong Kong

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Deloitte Touche Tohmatsu
  • 20 Sep 17

Operations Analyst/ Senior Consultant – Financial Services Industry – Risk Advisory – Hong Kong

About Deloitte China 

The Deloitte China network of firms, backed by the global Deloitte network, deliver a full range of audit, consulting, financial advisory, risk advisory and tax services to local, multinational and growth enterprise clients. We are one of the leading professional services providers in this marketplace with 21 offices in Beijing, Hong Kong, Shanghai, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Hangzhou, Harbin, Hefei, Jinan, Macau, Nanjing, Shenyang, Shenzhen, Suzhou, Tianjin, Ulaanbaantar, Wuhan and Xiamen in China. 

The Deloitte purpose is about making an impact that matters to our clients. Our extensive service spectrum enables us to help clients become leaders wherever they choose to compete. Deloitte is committed to investing in our people and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. 

To learn more about how Deloitte makes an impact that matters in the China marketplace, please connect with our Deloitte China social media platforms via www2.deloitte.com/cn/en/social-media.
About Risk Advisory 

Risk management covers many areas including security and privacy, reputation and control. Our professionals help clients across many industries flag, analyze, evaluate and manage strategic and operational risks while discovering opportunities to create value. If you want to make an impact by helping clients to prevent and manage risk-related issues while creating significant value to their business this may be your chance. 

Our Financial Services Industry team offers the structured enterprise risk management solutions to our clients under the regulation requests of China's financial regulatory authorities, associating our professional analytical skills with our understanding of the clients and the market. Nowadays the team mainly focuses on the service to global financial industry, including banks, securities, insurance, investment sectors and so on. 

To support the largest risk management advisory practice of its kind in Greater China, we have a growing number of dedicated professionals responsible for both the day to day and long term management of the practice operations. 

An opportunity has arisen for one individual with the commitment and enthusiasm to succeed to join us in our operations team within Risk Advisory (HK). The opening is highly suited to individuals with sound knowledge of operational practices, who are seeking stimulating challenges and wishing to broaden their professional experience.
Job Description and Responsibilities

Management Information Reporting: 

  • Consistently track and report on key financial and operational metrics derived from a variety of internal systems and stakeholders. 
  • Support setting and calibration of key financial and operational metrics. 
  • Conduct relevant data analytics on financial and operational metrics. 
  • Communicate status to practice leadership on a regular basis.
  • Monitor the status of existing opportunities related to key FSI risk areas, e.g. strategic risk, regulatory risk, financial risk, operational risk and cyber risk (including crisis management).

Pipeline and Opportunity Management: 

  • Track current opportunities, wins, and losses across the practice.
  • Provide pipeline reporting to practice leadership.    
  • Conduct relevant trend analytics relating to pipeline data.

Staff Allocation Planning: 

  • Maintain visibility of staff availability based on client service engagements, business development commitments, practice development commitments, and leave periods. 
  • Regularly communicate staff availability to practice leadership, including forecasted periods of under and over utilization. 
  • Provide decision support to staff allocation planning.


  • Work closely with practice leadership team to coordinate recruitment initiatives. 
  •  Liaise with Human Resources department to ensure efficient process.

Performance Review Support: 

  • Provide support to annual performance review process in terms of preparation of reporting templates, aggregation of data, facilitation of appraisal sessions, and management reporting. 
  • Liaise with Human Resources department to ensure efficient process.

Additional responsibilities: 

  • Support practice leadership and operational team with business process review, design and improvement initiatives.


  • Degree level qualification required.
  • Professional qualification(s) in project management desired but not essential.
  • Proven business operations experience.
  • Robust project management and project delivery experience.
  • Commercial awareness and understanding with Financial Services Industry experience is an advantage.
  • High proficiency in business-standard written and spoken English.
  • Self-starter, independent thinker and resourceful.
  • Strong people and networking skills – within the team and with other business areas.
  • Comfortable with working with both senior and working level stakeholders.
  • Ability to communicate, influence and present at all levels of business.
  • Very committed with a high level of drive, initiative and enthusiasm.
  • Ability to work with a team and to motivate others.
  • Advanced Microsoft Office capabilities required, in particular PowerPoint and Excel.

Please submit an online application via our careers site (https://jobs2.deloitte.com/cn/en/job/DELOA004X150578/Operations-Analyst-Senior-Consultant-Financial-Services-Industry-Risk-Advisory-Hong-Kong)

Requisition code: CN139241