• Negotiable
  • Hong Kong
  • Permanent, Full time
  • Standard Chartered Bank Hong Kong
  • 22 Apr 18

Operational Risk Manager

  • Location: Hong Kong
  • Salary: Negotiable
  • Job Type: Full time

This role is working as the 1st line of defense in operational risk and has primary coverage across the Retail Banking Operations.

* Responsible for implementation of the Bank's Operational Risk Framework and facilitate the Operations team to understand the Operational Risk and the internal and external banking/regulatory requirements.

* Investigate the reported complaint cases and operational incidents and coordinate with relevant parties to perform root cause analysis, as well as devise/implement effective preventive measures.

* Responsible for implementation and execution of the CST processes, sampling and testing the population of controls to ensure compliance with agreed control standards.
* Responsible for recording the results of the CST.
* Ensure the testing is supported by evidence, completed and signed off before the due date.
* Report CST exceptions and ensure identified control deficiencies are mitigated with preventive measures and significant risk items are escalated.
* Coordinate the internal / external audit review involving Retail Banking Operations
* Prepare risk related reports and dashboard required on ad hoc or regular basis
* Participate in ad hoc risk related projects


Required Skills and Qualifications:

- Degree holder, preferably solid experience in Retail Banking and risk management
- Proficiencies and Knowledge in retail banking products
- Good command of written English and Chinese
- Self-motivated and able to work well under pressure


Hong Kong Hong Kong Hong Kong HK