Operation Manager / Assistant Operation Manager (Customer Due Diligence Division) Operation Manager / Assistant Operation Manager  …

Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Operation Manager / Assistant Operation Manager (Customer Due Diligence Division)
  • Recruitment Day
    November 28, 2019 (Wed)
    Time: 2:00 pm - 6:00 pm
    Recruitment Day Venue : 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road

    AML Team - Responsibilities:
    • Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review
    • Analyze KYC information and documents
    • Contact customers to complete CDD requirements within defined service level
    • Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines
    Account Opening Team - Responsibilities:
    • Check account opening document, handle and override transactions as authorized. Rectify errors, mistakes and systematic control issues found in the operation process
    • Perform checkers role to validate and authorize different kinds of transactions including but not limited to account opening, customer and account information maintenance, payment transactions (autopay, CHATS, transfer, etc.), etc
    • Help developing process workflow, system requirements, and perform user acceptance test
    • Assist in regular updating of the regulations, rules and operation guidelines and manuals
    • Prepare training and testing materials and assist in conducting trainings to both back office and front line staff
    ATM & IPO Team - Responsibilities:
    • Supervise branch services team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services such as account opening, bank customer information maintenance, IPO processing, ATM operation management, etc
    • Negotiate with relevant parties; Manage end-to-end processing procedures and closely work with various internal and external parties
    • Assist in regular updating of the regulations, rules and operation guidelines and manuals
    • Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
    Requirements:
    • Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines.
    • Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage.
    • At least 3 years working experience in Banking or Finance or other related fields.
    • Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
    • Self-motivated, able to work independently and willing to accept challenges.
    • Good command of both verbal and written English and Chinese
    • Walk in candidates are welcomed

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