Officer / Assistant Officer, Credit Operations, Consumer Banking Operations

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • DBS Bank Limited
  • 25 Apr 19

Officer / Assistant Officer, Credit Operations, Consumer Banking Operations

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named "Asia's Best Bank" by The Banker, a member of the Financial Times group, and "Best Bank in Asia-Pacific" by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for nine consecutive years from 2009 to 2017.


  • Provide back-end services to credit card products according to operation procedures, regulatory requirements and bank policies.
  • Handle cardholder maintenance request by document checking and data input
  • Handle card issuance, replacement and cancellation
  • Monitor card gift redemption and card embossing
  • Contact cardholder via outbound call if required for clarification
  • Ensure daily activities are completed on time with standard quality


  • Diploma/ Degree Holder (preferable)
  • Minimum of 3 years of experience in credit card/ account processing operations
  • Good communication and problem solving skill
  • Good Microsoft Office skill
  • Basic knowledge of banking and industrial regulatory compliance.
  • Knowledge in using credit card system/ core banking system

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.