Officer, Trade Processing - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 15 Oct 18

Officer, Trade Processing - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Officer, Trade Processing.

Principal responsibilities

  • Support the order processing, settlement, transfer, and maintenance tasks.
  • Provide accurate and quality work to minimize reversal rate and complaint cases.
  • Handle exceptions and problem cases under advice and supervision of manager.
  • Report irregularities and issues to supervisor promptly and accurately.
  • Arrange payment settlement with client and counterparties.
  • Provide quality services to internal and external clients in accordance with all group standards.
  • Follow up independently with queries raised, escalating to line manager where appropriate.
  • Back up other colleagues of the team in accordance with back up arrangements as advised by managers.
  • Proactively seek out opportunities to assist other team members.
  • Proactively learn other tasks in order to become familiar with the full operations flow.
  • Ensure compliance with all relevant internal control documents and external regulatory requirements.
  • Ensure Service Level Agreement on various tasks
  • Proactively initiate enhancement in job processes
  • Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

Requirements ​
  • Excellent understanding of Funds industry and possess adequate level of knowledge in its products
  • Knowledge of Funds operations particularly from distribution side of business
  • Strong analytical mind, numerical skills and attention to details
  • Effective communication and interpersonal skill
  • Open minded, energetic, proactive, willing to learn and a good team player
  • Good command of spoken and written English
  • Computer competency including using Microsoft Excel and Word

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.