OK Finance - Customer Services Representative (Contract)

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Dah Sing Financial Group
  • 21 Apr 19

OK Finance - Customer Services Representative (Contract)

Description:

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

Responsibilities

Greet and welcome walk-in & phone-in customers according to the established service standard
Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
Perform loan processing and administrative duties
Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

To meet the challenge, you should have the following qualifications and attributes:

Secondary education
Experience in Consumer Finance/banking industry is preferable
Good interpersonal and communication skills
Good knowledge of MS Office
With initiative, pleasant personality and willing to learn
Good command of written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.