Network & Voice Engineer

  • Negotiable
  • Hong Kong
  • Permanent, Full time
  • TEKsystems Hong Kong
  • 10 Dec 17 2017-12-10

- Network - Implementation, Troubleshooting and configuration. - NICE - CUCM - Voice - Design, Implementation & Support.

Company Profile

The company is a globally recognised enterprise that has heavy exposure into cutting edge voice technologies. Offering this candidate working on a multinational network enterprise, as well as the opportunity to work on large scale, cross regional projects.

The company has a very open culture, where everyone respects, value's everyone's ideas, they really value there employees and constantly find ways to develop there employees. 

This role will provide the desired candidate unlimited opportunities not just in handling some unique critical issues it also offers the candidate a chance to work on some of the biggest projects within the market.

Position Responsibilities:

  • Daily voice operation support along with regional team for all BAU operation matters 
  • Monitor and troubleshoot CISCO IPT incidents and whole network infrastructure across APAC region.
  • Plan, raise and implement changes as part of system requirement or requests 
  • Manage and follow up incident tickets 
  • Network and CISCO IPT System Maintenance / Upgrades
  • Communicate with internal stakeholders and departments on any network issues.
  • Manage circuits and equipment inventory 
  • Communicate with other teams on requirements and voice support coordination 
  • Participate and implement Project roll outs
  • Systems review for issue and risk remediation 

Position Requirements:

Years of Experiences:

The candidate must possess at least 4+ years within voice specifically in CISCO IPT systems.

Technical Requirements:

  • Hands-on experience with Voice Technologies;
  • Cisco IPT (Release 10.x and 11.x);
  • Nice experience (not necessary, but nice to have)


  • Strong troubleshooting and Routing & Switching experience on CISCO technologies with basic knowledge of how CISCO IPT technologies work.


Interested candidates, please apply for this position to hear more details


Alex Fraser is a specialist candidate manager based in Hong Kong working within the IT infrastructure industry. My sole mission is to be able to provide the highest quality service to both my clients and candidates to ensure a smooth process in the job hiring process.