Manager, Digital, Innovation & Payment Manager, Digital, Innovation & Payment …

DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Manager, Digital, Innovation & Payment
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities
  • Support API Product Manager in shaping the overall product vision and roadmap for API products for Consumer Banking business
  • Contribute to the product vision and delivery, including managing functional requirements, feature prioritization and product operations
  • Lead the execution of API delivery to the highest quality, meeting timeline, budget and align with product vision
  • Design, manage and deliver open banking customer journeys for concrete and scalable business results
  • Innovate new business model with stakeholders and other external parties to address business paint-point and create new value to customer
  • Leverage the Bank's API Technology to develop integrated and streamlined user experience with 3 rd party platform
  • Collaborate with internal and external for helping stakeholders understand API product benefits and define unique selling proposition
  • Define learning agenda and key performance indicators (KPIs) to measure the API adoption with partners and support vendor relationship management with partners
  • Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome
  • Ensure compliance to all security controls and integrity of the Bank, including but not limited to operational risk managements and regulatory requirements
  • Establish close relationships with regional team, innovation team and technology teams
  • Support post-implementation tasks such as user training to touch-points, production problem investigation, post implementation review and escalation
  • Support team head and API Product Manager in developing a strong and committed digital team dedicated to business growth


Requirements
  • Strong understanding in Consumer Banking business and products
  • Experience in digital channel management, gathering business requirement, product development/ e-commerce and initiatives
  • Preferable with exposure / experience in API banking space or Fintech integrations
  • Be highly aware of market trend, new technologies, new Fintech products and advisory technologies
  • Experience in working in Agile and Continuous Integration/Continuous Delivery methodologies
  • Creative thinking to generate new idea to deliver business value
  • Strong stakeholder management skills through effective communication, presentation and influencing
  • Solid problem-solving skills with ability to consider alternative and lateral solutions, with the ability to anticipate challenges
  • Ability to prioritize and work independently under pressure within a team environment
  • Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output


Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
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