• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 2019-03-21

Loan Specialist / Loan Officer, Consumer Banking

Loan Specialist / Loan Officer, Consumer Banking

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Associate's Degree/College Diploma
  • Job Function: Sales
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19002837


  • Assist the team in marketing/business developments for generation of quality asset growth and monitoring the sales & credit performance of the business
  • Build and deepen relationship with customers through delivering superior customer services when handling product enquiries & operations
  • Perform financial evaluation and make loan proposal with client on unsecured lending products applications in accordance with the established credit criteria, processing guidelines and risk-based pricing strategy while at the same time meeting the service and productivity standards
  • Achieve individual & team sales targets
  • Comply with established policies & procedures to safeguard both bank's and customers' assets
  • For Loan Specialist, the candidate is expected to perform Inbound call and Outbound Leads calling to facilitate self-sourced


  • University graduate with a minimum of 1 year of sales experience or Secondary Education with a minimum of 3 years in retail banking or finance company
  • In-depth knowledge of secured/unsecured lending products
  • Knowledge of banking products, compliance and branch operations and procedures, experience in credit underwriting of unsecured personal loan is an advantage
  • Good communication, relationship building and proactive selling skills
  • Fluent in English, Cantonese and Mandarin
  • Candidate with less experience will be considered as Loan Officer